Patient Satisfaction

We have carried out an independent Patient Satisfaction Survey which assesses anonymous feedback from our patients. We are delighted to share with you the results of this and thank all who took part, as your feedback is invaluable to us!

This extensive research looked at a range of areas including service, experience and treatment results and compared these to global industry benchmarks from other clinics. This enabled us to see just how impressive our ratings are, and we’re delighted to see that we perform extremely well against the industry standards.

The below results represent how many patients rated their experience as ‘very good’ and shows how we as a clinic have listened to patient feedback since our last survey and made improvements on already positive results.

  • Please rate the appearance of our facility:
    • Quinn Clinics 2019: 94%
    • Quinn Clinics 2017: 78%
    • Global Benchmark: 69%
  • Please rate the person who greeted you when you arrived for your appointment:
    • Quinn Clinics 2019: 89%
    • Quinn Clinics 2017: 86%
    • Global Benchmark: 69%
  • Please rate the amount of time you waited in the reception area and consult room:
    • Quinn Clinics 2019: 63%
    • Quinn Clinics 2017: 61%
    • Global Benchmark: 56%
  • How well did the provider listen to you?
    • Quinn Clinics 2019: 93%
    • Quinn Clinics 2017: 85%
    • Global Benchmark: 76%
  • How well did the provider explain the treatment options to you?
    • Quinn Clinics 2019: 90%
    • Quinn Clinics 2017: 86%
    • Global benchmark: 75%
  • Please rate your overall experience with our clinic:
    • Quinn Clinics 2019: 91%
    • Quinn Clinics 2017: 87%
    • Global Benchmark: 72%
  • Likeliness to recommend Quinn Clinics to friends/family rated out of 10:
    • Quinn Clinics 2019: 87%
    • Quinn Clinics 2017: 83%
    • Global Benchmark: 68%

* All percentages are rounded up or down to the nearest decimal.

Patient Comments

Our patients were asked to leave a comment or explanation about their experience and here are just a few:

 

 

...so many compliments

I can’t recommend Dr Quinn highly enough. He listens and patiently answers my endless questions!

I have received so many compliments since having treatments and have so much more confidence. My only regret is not finding him sooner.


I wouldn’t go anywhere else.

Professional, friendly, caring and amazing.


A great experience from start to finish with fabulous results; I would recommend Quinn Clinics to anyone.

...in safe hands


Excellent service. I always feel in safe hands


I love the fact that there is a great range of treatments and that nothing is pushed or sold too hard. I believe I wouldn’t be advised to have anything done that wasn’t right for me and I appreciate the honesty and integrity.

The treatments I’ve had have been very good and staff are great. I’m glad I found Quinn Clinics.


I wouldn’t contemplate going anywhere else, the service is second to none.

Always a wonderful place to go to.


Always a wonderful place to go to. There is never any hard sell and always well explained series of appointments and treatments.

Well done ALL of you. Polished, lovely to be able to say that in a decade of poor services being offered elsewhere.


I’ve been a patient for several years and am very happy with everything and everyone.


I wouldn’t go anywhere else. A lovely welcome, in a beautiful building and a doctor whose opinion I completely trust.

Very impressive service


Very impressive service, from reception room to after care. Would recommend highly.


The Quinn Clinic experience overall is professional, friendly, relaxed and generally excellent.

John Quinn is overall brilliant, I would recommend him to everyone, if I ever tell anyone the secret of why I appear to have aged so well!


Love this clinic so friendly service excellent and staff wonderful wouldn’t go anywhere else.

Patient Satisfaction Report 2019

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    BRISTOL CLINIC & HEAD OFFICE

    Quinn Clinics, 4 Redland Court Road, Bristol, BS6 7EE
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    +44 (0) 117 924 4592
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    info@quinnclinics.co.uk
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    OPENING HOURS

    Mon: 10.00 – 18.00
    Tue: 12.00 – 20.00
    Wed: 10.00 – 18.00
    Thur: 12.00 – 20.00
    Fri: 10.00 – 18.00
    Sat: 10.00-14.00
    (First of the month only)

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