We have carried out an independent Patient Satisfaction Survey which assesses anonymous feedback from our patients. We are delighted to share with you the results of this and thank all who took part, as your feedback is invaluable to us!
This extensive research looked at a range of areas including service, experience and treatment results and compared these to global industry benchmarks from other clinics. This enabled us to see just how impressive our ratings are, and we’re delighted to see that we perform extremely well against the industry standards.
The below results represent how many patients rated their experience as ‘very good’ and shows how we as a clinic have listened to patient feedback since our last survey and made improvements on already positive results.
- Please rate the person who greeted you when you arrived for your appointment:
- Quinn Clinics 2024: 81%
- Global Benchmark: 74%
- Please rate the amount of time you waited in the reception area and consult room:
- Quinn Clinics 2024: 63%
- Global Benchmark: 60%
- Please rate how caring the Provider was:
- Quinn Clinics 2024: 94%
- Global Benchmark: 82%
- How well did the provider listen to you?
- Quinn Clinics 2024: 93%
- Global Benchmark: 81%
- How well did the provider explain the treatment options to you?
- Quinn Clinics 2024: 91%
- Global benchmark: 80%
- Please rate the amount of time the Provider spent with you:
- Quinn Clinics 2024: 84%
- Global benchmark: 74%
- Please rate your overall experience with our clinic:
- Quinn Clinics 2024: 88%
- Global Benchmark: 77%
- Likeliness to recommend Quinn Clinics to friends/family rated out of 10:
- Quinn Clinics 2024: 88%
- Global Benchmark: 74%
* All percentages are rounded up or down to the nearest decimal.
Patient Comments
Our patients were asked to leave a comment or explanation about their experience and here are just a few:
Patient Satisfaction Report 2024
Read The Full Report
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