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Above Average Patient Satisfaction Ratings

Comparison vs Global Benchmark

patient satisfaction resultsLast week, Quinn Clinics revealed the initial results of their 2017 Patient Satisfaction Survey, which showed very high levels of satisfaction.

This year, the independent survey results were compared against a global ‘benchmark’ of over 5,000 responses from patients at similar clinics around the world. This allows Quinn Clinics to see our results in context vs those of other establishments.

All the figures below show Quinn Clinics’ Bristol clinic performing better than its rivals and only one of the criteria was half a percent behind for the London clinic. These are outstanding results and the team are very grateful to everyone who took the time to complete a questionnaire.

How Quinn Clinics Compares

  • Rated the appearance of our facility ‘Very good’:
    • Bristol: 80.8%
    • London: 63.6%
    • Global: 64.1%
  • Rated the person who greeted you when you arrived for your appointment ‘Very good’:
    • Bristol: 88.3%
    • London: 79.1%
    • Global: 66.3%
  • Short waiting time – under 5 minutes in reception prior to consultation:
    • Bristol: 32.9%
    • London: 45.2%
    • Global: 26.1%
  • Rated the amount of time waited in the reception area and consult room as ‘Very good’
    • Bristol: 64.5%
    • London: 59.5%
    • Global: 49.5%
  • Rated how well the Provider listened to you as ‘Very good’
    • Bristol: 86.5%
    • London: 76.2%
    • Global: 70.9%
  • Rated how well the Provider explained the treatment options as ‘Very good’
    • Bristol: 87.0%
    • London: 78.6%
    • Global: 70.2%
  • Rated overall experience with our clinic as ‘Very good’
    • Bristol: 87.9%
    • London: 79.1%
    • Global: 67.8%
  • Likeliness to recommend Quinn Clinics to friends/family rated out of 10:
    • Quinn Clinics: 9.42
    • Global: 8.86



Quinn Clinics was established in 2006 and offers a full range of cosmetic, medical and laser skin treatments.

As well as anti-ageing injections performed by the clinic’s owner and founder, Dr John Quinn, the clinic can offer the latest laser technology including IPL laser and CO2 fractional laser.

Dr Quinn is a qualified aesthetic doctor with specific expertise in dermal fillers and botox® and two clinics based in Clifton (Bristol) and Blackheath/Greenwich (London)

Call 0117 924 4592 (Clifton, Bristol) or 0208 858 0575 (Blackheath, Greenwich, London) or email info@quinnclinics.co.uk for further information.


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