17th September 2014
Bristol and London-based Quinn Clinics is a business built on high levels of loyalty and recommendations.
However, this is something that the Company never wish to take for granted.
That’s why they invested in an independent survey of their patients to find out what their clients really thought of them. The survey allowed those that had visited Quinn Clinics to provide feedback in an totally anonymous way, grading everything from the appearance of the clinic to the likelihood of them recommending them to a friend or family member.
99% rated their overall experience good or very good
- 89.4% of clients would give Quinn Clinics a ‘very good’ rating and 9.2% rated the company ‘good’.
- 98% would recommend Quinn Clinics to friends or family for future skin treatments.
- 100% of patients were happy with the explanation of treatment options, with 87% rating this as very good and 10% as good.
Dr John Quinn and the team have welcomed the survey results, commenting:
“It is really important to us to clearly understand how well we’re delivering on our customer service goals. We’ve been delighted to read the survey results and the comments that many patients chose to add to illustrate their answers”
One patient summarised the experience beautifully as:
“I’ve always been really pleased with the service at the clinic, everything from easy and courteous booking process to the cost and results achieved. The clinic itself is also very pleasant; airy and smart. I’ll definitely be continuing to use your service.”
QUINN CLINICS – LONDON – BRISTOL
Quinn Clinics offer a full range of cosmetic, medical and laser skin treatments, and as well as injections, offer the latest laser technology including IPL laser and CO2 fractional laser and radio-frequency treatment.
Call 0117 924 4592 (Clifton, Bristol) or 0208 858 0575 (Blackheath, Greenwich, London) or email email@example.com for further information.